BRUNNINGS GARDEN PRODUCTS PTY LTD
SATISFACTION GUARANTEE

Brunnings Garden Products Pty Ltd (ABN 49050655760) provides the following guarantee in relation to its:

    Ultra Power Rat Trap
    Ultra Power Mouse Trap
    Sonic Pest Repeller
    Advanced Pest Repeller

NEW AUSTRALIAN CONSUMER LAW RIGHTS

As a result of the new Australian Consumer Laws your rights in addition to this Satisfaction Guarantee have changed.

Accordingly, “our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

GUARANTEE

We offer refund of your purchase price if you are not completely satisfied with the performance of the product.

The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be excluded. Nothing in this warranty excludes, restricts or modifies any State or Federal legislation applicable to the supply of goods which cannot be so excluded, restricted or modified.

HOW TO CLAIM

In order to claim, simply write to us at the address below to explain the problem. Enclose your empty product pack and proof of purchase. You must bear the cost of making your claim, including postage.

We may request further information (such as photographs and details surrounding your use of the product.

If you have used the product in accordance with our recommendations and instructions, our representative will then contact you to refund the purchase price.

LIMITATIONS

The Warranty will not apply where:

    (a) The Product has been modified, repaired or serviced by someone other than Brunnings or an authorised repairer;
    (b) Brunnings cannot establish any fault in the Product after testing;
    (c) The Product has been used other than for the purpose for which it was designed;
    (d) The Product has been subject to abnormal conditions, whether of temperature, water, humidity, pressure, stress or similar;
    (e) The Product’s defect has arisen due to abuse, misuse, neglect or accident;
    (f) The Product’s defect has arisen due to the purchaser’s failure to maintain or use the product in accordance with the specifications and instructions provided by Brunnings, including a failure to comply with the relevant maintenance schedule;

We make no express warranties or representations other than as set out in this Guarantee. The replacement of the product or the refund of the purchase price is the absolute limit of our liability under this Guarantee.

CONTACT

Brunnings Garden Products Pty Ltd
Suite 3, 19-23 Clarinda Rd, Oakleigh South, Victoria, 3167
Phone: (03) 9543 5600
Fax: (03) 9543 5300
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